Privacy Policy

1. Who We Are

Dantech Enterprises ("Dantech Enterprises", "we", "us", or "our") is a technology consultancy and development firm registered in Botswana.

For the purposes of the Botswana Data Protection Act, 2024 ("the DPA"), Dantech Enterprises is the data controller responsible for the personal data we process.

2. Scope

This Privacy Policy applies to all personal data that Dantech Enterprises processes in connection with:

• Visitors to our website (dantech.co.bw and related sub-domains)
• Prospective clients who submit enquiries or book discovery calls
• Clients who engage Dantech for technology services and fractional CTO advisory
• Individuals who communicate with us by email, phone, or other channels
• Any other natural persons whose data we process in the course of our business operations

This policy does not apply to third-party websites linked from our site. We are not responsible for the privacy practices of those third-party platforms.

3. What Personal Data We Collect

We collect only the personal data necessary for the purposes described in this policy. The categories of personal data we may collect include:

• Identity data: full name, job title, company or business name
• Contact data: email address, telephone number, physical address
• Communication data: the content of messages, emails, or project enquiries you send us
• Engagement data: project requirements, scope specifications, and technical objectives shared with us
• Technical data: IP address, browser type, device type, pages visited, and analytics telemetry
• Financial data: billing details and transaction records for formalised client engagements (processed via secure, compliant payment gateways)

We do not intentionally collect sensitive personal data (special categories of data under the DPA) such as health records, biometric data, or trade union memberships. Any inadvertent submissions of such data are deleted immediately.

4. How We Collect Personal Data

We collect personal data through the following channels:

• Directly from you: when you submit consultation requests, email us directly, or engage with our technical team
• Automatically: via website cookies and analytics tracking when browsing dantech.co.bw
• From partners: through professional referrals or authorized business partners collaborating on project delivery

5. Legal Basis for Processing

Under the Botswana Data Protection Act, 2024, we process personal data based on established lawful grounds:

• Performance of a contract: Processing necessary to deliver custom software engineering, IT consulting, or fractional advisory services
• Legitimate interests: Processing necessary for our business development, operational security, and client communication, balanced against your privacy rights
• Legal obligation: Compliance with statutory, tax, and regulatory requirements under Botswana law
• Consent: Where explicit consent is obtained for marketing communications or non-essential analytics cookies

6. How We Use Your Data

We use collected personal data for legitimate business operations, including:

• Responding to technical enquiries and scheduling consultations
• Drafting service agreements, proposals, and project specifications
• Delivering and managing contracted technology and web development services
• Processing billing and maintaining accounting ledgers
• Ensuring IT security, system integrity, and preventing unauthorized access
• Complying with legal and regulatory mandates in Botswana

7. Who We Share Your Data With

We maintain strict confidentiality and share personal data only with trusted partners under strict contractual data protection safeguards:

• Cloud & Infrastructure Providers: Secure hosting platforms (e.g., Vercel, Supabase, Cloudflare) supporting our digital operations
• Professional Advisers: Legal counsel, accountants, and auditors bound by professional secrecy
• Regulatory Authorities: The Information and Data Protection Commission (IDPC) or law enforcement when legally mandated

We never sell or rent personal data to third parties.

8. Cross-Border Transfers

Where cloud infrastructure or service providers store data outside Botswana, we ensure compliance with international data transfer provisions under the DPA, employing standard contractual clauses and rigorous technical security measures.

9. How Long We Keep Your Data

We retain personal data only as long as necessary for operational or statutory requirements:

• Unconverted enquiries: 12 months from last contact
• Client engagement records: Duration of contract plus 5 years
• Tax and financial ledgers: 7 years as mandated by Botswana tax law
• Analytics data: Aggregated after 26 months

10. Cookies & Tracking Technologies

We utilize strictly necessary cookies for platform performance and analytics cookies (with your consent) to monitor site engagement. You can configure your browser to reject non-essential cookies at any time.

11. Your Rights Under the DPA

Under the Botswana Data Protection Act, 2024, data subjects hold robust rights regarding their personal information. We respond to valid requests within 21 days.

12. Data Security

In accordance with Part XI (Section 62) of the DPA, Dantech Enterprises deploys robust technical and organizational security measures including TLS encryption, access controls, and regular security audits to safeguard all data assets. In the event of a reportable data breach, notification will be provided to the IDPC and affected data subjects in compliance with statutory timelines.

13. Children's Privacy

Our services are designed for business clients and professionals. We do not knowingly collect personal data from individuals under 18 years of age.

14. Changes to This Policy

We periodically update this policy to align with regulatory amendments and technical updates. The "Last Reviewed" timestamp indicates the latest revision date.

15. Contact & Complaints

For privacy inquiries or to exercise your rights under the DPA, reach out to our team:

If unresolved, you maintain the statutory right to lodge a formal complaint with the Information and Data Protection Commission (IDPC):

Prepared in compliance with the Botswana Data Protection Act, 2024.